2018 Annual Update


Excerpt of the Foreword
Marianne Gybels, Global Manager CSR, Booking.com

“Our commitment to sustainable travel this year was bigger than it ever has been and will only continue to grow. As our efforts advance, we also see the level of complexity increase, along with the inevitable small failures, and most importantly, new learnings.  That is why this year we’ve taken a different approach to our annual impact report. In the past, we’ve focused on getting the hard numbers across, showing our growth in volunteers or the number of startups we’ve supported via our programs. We realize now it is much more important for us to share what we’ve learned about sustainable travel over the past five years of Booking Cares, including Booking.com’s role in the future of the industry and the positive impact we can have.”

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